Local family run business
  • Welcome to Spencers Car Sales, Rackheath

Welcome to Spencers Car Sales, Rackheath

Established as a trusted retailer of nearly new and used cars in Norwich, Spencers is a family-run, award-winning business built on a foundation of over 18 years of experience, a solid reputation, and a passion for great cars. 

We pride ourselves on the straightforward finding and funding of your next used car, as well as being home to a 5-star rated service centre; our care and attention last beyond the day you drive away. 

Find your next used car or commercial vehicle at Spencers 

Whether you visit us to see our range of handpicked vehicles in Rackheath, Norwich, or whether you browse the selection online where you can reserve your dream vehicle for £99 in just a few clicks, we can help you find that box-ticking set of wheels. Why not shop online today? You may just find the car that’s destined for your drive. 

Our collection of cars is regularly updated, so even if you can’t see the vehicle you’ve been keeping an eye out for, it may appear on our website soon. Alternatively, you can get in touch with us, let us know what you’re looking for, and we can use our connections to do our best to find it for you. 

Spread the cost with car finance 

Our competitive car finance plans can mould to many different budgets, and we work with a variety of lenders to bring the vehicle you’re interested in within reach. Our experienced team work with you to determine the right plan for your circumstances, with monthly payments that are affordable in the long term. 

Trust us with your service and MOT

On hand six days a week and bringing with them a wealth of experience, our highly trained technicians are ready and waiting to look after your car at our well-equipped on-site service centre. Carrying out services, repairs and MOTs in Norwich allows us to be the full package to our customers, something we’re exceptionally proud of. 

Book Online

Enjoy first-class customer service

Our business is based on family values, which means you’ll be appreciated from the moment you walk through our doors or get in touch with us. We’re committed to giving you our full attention, with an approach that keeps customers returning to Spencers when it’s time to upgrade.

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Reviews

4.7
  • Brilliant experience with Spencer Car Sales, bought a lovely Audi A3 from James. He was patient understanding and kind, certainly not pushy! Would defo buy from here again!

    Brilliant experience with Spencer Car Sales, bought a lovely Audi A3 from James. He was patient understanding and kind, certainly not pushy! Would defo buy from here again!

    Helen Woolnough
    Google
  • Fantastic service, bought my wife’s car here. Super friendly and not pushy in the slightest. Left us to view the lot, and happily gave us the keys when we found the car we liked, left us to open it up and check it all out. Really great service, im keeping an eye on the stock so i can find my next ca... Read More

    Fantastic service, bought my wife’s car here. Super friendly and not pushy in the slightest. Left us to view the lot, and happily gave us the keys when we found the car we liked, left us to open it up and check it all out. Really great service, im keeping an eye on the stock so i can find my next car too!

    Luke Fowler
    Google
  • We picked up the add for our Jaguar XF on-line, made a simple telephone call to book an appointment to view the car. James was very polite and helpful allowing us to view the car, and a road trial after which we decided the car was all it was advertised to be. We were delighted to be offered a new... Read More

    We picked up the add for our Jaguar XF on-line, made a simple telephone call to book an appointment to view the car.

    James was very polite and helpful allowing us to view the car, and a road trial after which we decided the car was all it was advertised to be.

    We were delighted to be offered a new set of tyres as a gesture of good will.

    We had a cherished Reg Plate which we wanted to put on the car, and Spencer’s Car Sales were very helpful in organising this at no charge.

    We were very pleased with all the personnel we dealt with, and we would have no hesitation in returning to Spencer’s Car Sales in the future, and we are delighted with our lovely Jaguar.

    Sarah & Roger Tomkins
    Horning
    Norfolk

    Sarah Tomkins
    Google
  • Great customer service from start to finish, the whole experience was smooth and stress free, would highly recommend these guys, will definitely use again 

    Great customer service from start to finish, the whole experience was smooth and stress free, would highly recommend these guys, will definitely use again 

    Lee Wiseman
    Google
  • Usually, I don't recommend dealers, but in this case, l can highly recommend Spencers. The after sales is excellent. Had a small issue but was professionally diagnosed and replaced by their excellent on site garage. Will certainly use for service and MOT in the future. Thanks to all the sales and se... Read More

    Usually, I don't recommend dealers, but in this case, l can highly recommend Spencers. The after sales is excellent. Had a small issue but was professionally diagnosed and replaced by their excellent on site garage. Will certainly use for service and MOT in the future. Thanks to all the sales and service team.

    Brian Thompson
    Google
  • A must when looking for an upgrade of your car. I can not fault these guys, had an issue with the car and took it back and they sorted it straight away! Very trustworthy, will use them again in the future, I’m sure!

    A must when looking for an upgrade of your car. I can not fault these guys, had an issue with the car and took it back and they sorted it straight away!

    Very trustworthy, will use them again in the future, I’m sure!

    William Cutts
    Google
  • Worth Every Single Mile!If I could give more than 5 stars, I would. I recently bought a car from here, and the service from start to finish was completely second to none.Even before driving away, the salesman was a breath of fresh air—completely no-pressure, friendly, and genuinely helpful. They hav... Read More

    Worth Every Single Mile!
    If I could give more than 5 stars, I would. I recently bought a car from here, and the service from start to finish was completely second to none.
    Even before driving away, the salesman was a breath of fresh air—completely no-pressure, friendly, and genuinely helpful. They have a fantastic selection of vehicles on the forecourt, though I had my eyes set on one specific car. The test drive route was a fantastic experience: a brilliant mix of slow and fast-moving traffic, main roads, quiet villages, back roads, and country lanes, giving me a true feel for how the car handles in every real-world scenario.
    What truly set this garage apart, though, was their outstanding customer service and flexibility:
    * Above-and-beyond storage: They happily stored the vehicle for me for 6 weeks until I was ready to collect it.
    * Flawless preparation: They completed every single piece of work I asked for without hesitation and provided a full 12-month MOT for total peace of mind.
    * Hassle-free admin: They took care of transferring my private number plates seamlessly, making the whole process effortless.
    * Handover: Picking up the car was exceptionally smooth. It was beautifully valeted, looking brand new and ready to go.
    The only downside to the whole experience was that it was a 6-hour round trip from my house—but honestly? For service, honesty, and quality like this, I would happily travel that distance again in a heartbeat.
    Thank you to the whole team for making this the easiest, most enjoyable car-buying experience. Highly, highly recommended!

    Harry Stamp
    Google
  • Want to say a massive thank you, one beautiful car, customer service was fantastic from start to finish so would recommend spencers to anyone 100% will be back when m.o.t due

    Want to say a massive thank you, one beautiful car, customer service was fantastic from start to finish so would recommend spencers to anyone 100% will be back when m.o.t due

    Adrian Black
    Google
  • Excellent service highly recommend

    Excellent service highly recommend

    Timoleon Siempis
    Google
  • One of the best cars dealers from Norfolk, i had such a great experience with them, i couldn’t make my mind up on a car so they let me test drive several cars and also must mention that i had no supervision so I actually could see/ feel if there was anything wrong with my purchase. They are great! N... Read More

    One of the best cars dealers from Norfolk, i had such a great experience with them, i couldn’t make my mind up on a car so they let me test drive several cars and also must mention that i had no supervision so I actually could see/ feel if there was anything wrong with my purchase. They are great! No hidden problems with their stock/ service which is why I chose them, looking forward to seeing them again soon!

    Maria Magdalena Deca
    Google
WhatsApp: 447379 393965
Transport For London

Cars need to meet minimum emission standards when travelling in the Ultra Low Emission Zone (ULEZ) or the daily charge must be paid.

Minimum emission standards

Petrol: Euro 4
Diesel: Euro 6

The ULEZ will be enforced based on the declared emissions of the vehicle rather than the age. However:

Information from Transport For London

Check this car on the TFL website before purchasing:https://tfl.gov.uk/modes/driving/check-your-vehicle/

Spencers Car Sales

At Spencers Car Sales we charge an admin fee of £50 when you purchase a used vehicle from us. The admin fee pays towards the preparation of your new car, to make sure it’s safe and immaculate when you drive it away.

Admin fee is charged as listed below:

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