Craig Batt

“First of all, I can only say that buying a car from Spencer’s was an absolute pleasure from first enquiry to the final sale. We travelled from Staffordshire, some 180 miles and had already put a deposit down on a Skoda Octavia that we saw on autotrader, it looked so good and sounded superb that I didn’t want it to get away, but the distance was too much to travel to see and then go back to collect it. I wasn’t disappointed when we arrived. Billy was there with a warm welcome and was very friendly and knowledgeable about the car we went to buy. There were no pushy sales tactics and allowed us to take it for a drive on our own before completing the sale to make sure everything was fine, he even let me use my diagnostic equipment (being a mechanic myself) to make sure there were no issues within the vehicle, most sales pitches won’t let you do this! The free 3 month warranty has given us peace of mind, and the vehicle was every bit as good as he promised over the phone! I will be buying from them again in the future, as it is worth the 3 and a half hour drive to buy from such an honest company and the quality of the cars is such a welcome sight. I wish you all the best for the future and I would like to thank you again for a pleasant transaction and experience, cheers Billy!!”