• Published: 18 December 2019

When searching for a used car, the search begins in choosing a reputable and trustworthy car sales specialist. One way of seeking assurance is by using a family-run dealership. Here are just some of the many benefits.

Excellent customer service

The local family-run dealership knows how important good customer service is to ensuring happy customers who will share how good the service was with friends and family. But they also know the area well and can take the time to build a genuine rapport with their customers. Able to offer incredibly competitive rates too, family-run businesses usually have high satisfaction ratings.

Specialist service

Many family-run car businesses specialise in certain makes and models of car. Here at Spencer’s Car Sales, we specialise in German used cars, such as Mercedes, Audi and Volkswagen. Very often the small family-run business can get you your chosen car at a much-reduced price.

A friendly service

The local family-run business very much depends on offering a friendly service. We know from experience of being customers ourselves that it’s important to feel valued. Courteous, attentive and friendly staff are a must have for any family-run business, as they want customers to see the pride they have in their business and their workmanship, and see customers come back again and again. This is why you’ll find most family-run businesses are incredibly welcoming and friendly.

The well-established team

Buying a used car can be stressful and daunting, especially when setting foot into an unknown car dealership. What the local family-run car dealership has to offer is a wealth of experience with members of the team having expert knowledge on particular cars. Choosing a family-run business will put you at ease, as they offer a wealth of experience.

To find out more about buying a used car from Spencer’s Car Sales, please do get in touch with us via our online form, or alternatively, give us a call today.

Transport For London

Cars need to meet minimum emission standards when travelling in the Ultra Low Emission Zone (ULEZ) or the daily charge must be paid.

Minimum emission standards

Petrol: Euro 4
Diesel: Euro 6

The ULEZ will be enforced based on the declared emissions of the vehicle rather than the age. However:

Information from Transport For London

Check this car on the TFL website before purchasing: https://tfl.gov.uk/modes/driving/ultra-low-emission-zone/vrm-checker-ulez

Spencers Car Sales

At Spencers Car Sales we charge an admin fee of £50 when you purchase a used vehicle from us. The admin fee pays towards the preparation of your new car, to make sure it’s safe and immaculate when you drive it away.

Admin fee is charged as listed below:

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